Frequently Asked Questions
Detailed questions and answers about betting, bonuses, and payments on male
Here you will find direct, factual answers to more than 20 of the most frequently asked questions by Bangladeshi players on five topics: cricket betting on male, deposits and withdrawals, the welcome bonus, KYC verification, and account security. Choose the section you need.
Cricket Betting
Cricket and Sports Betting
Match Winner, Toss Winner, Top Scorer, Total Runs (Over/Under), Method of First Wicket, and Multi Bet are the most used markets on male for BPL, IPL, and T20 World Cup. These markets stay open during live matches, so you can place bets while the game is in progress. See the male cricket betting section for more details.
Decimal odds show the total return, not just the profit. Example: Team A's odds are 1.80 — if you bet ৳200 and win, you get back ৳360 (৳160 profit). If Team B's odds are 3.00 — a ৳200 bet returns ৳600 in total (৳400 profit) if you win; if you lose, the full ৳200 is gone. The higher the odds, the greater the potential profit but the lower the chance of winning.
An accumulator or multi bet means placing multiple events together in a single bet — you only receive the full return if every selection wins. Example: three selections at odds of 1.40, 1.80, and 1.90 give combined odds of 1.40 × 1.80 × 1.90 = 4.79 (approx.), so a ৳100 bet returns ৳479 if all win. If even one loses, the full ৳100 is gone. On male you can add multiple cricket matches to build a multi bet.
In live in-play betting, odds change in real time as the match progresses. After each over, when a wicket falls, or when a big shot is hit, the odds update instantly. On male you can place bets while watching the live scorecard. Reading the flow of the match and betting at the right moment can help you find better odds.
If a match is abandoned due to rain or any other reason and a "no-result" is declared, the full stake is usually refunded. However, in an accumulator bet the abandoned selection is generally removed and the return is calculated based on the remaining selections' odds. Settlement is handled according to male's rules and terms. See the terms and conditions page for specific rules.
Identity Verification
Identity Verification (KYC)
When registering on male, you must use your real name — exactly as it appears on your bKash, Nagad, Rocket, or bank account. If the names do not match, withdrawals may be blocked and KYC verification cannot be completed. Nicknames or spelling differences can cause problems later, so be careful from the start.
All verification documents sent to male are kept secure on encrypted servers and are accessible only to the authorised verification team. They are not shared with any third party. The full details of how your information is protected are set out on the privacy policy page.
If verification is rejected, male's support team will inform you of the reason. Common reasons include blurry photos, an expired NID, or a name mismatch. If you submit the correct documents again, the case will be reviewed. Contact live chat or email to find out the next steps.
For KYC on male, a National ID Card (NID), passport, or driving licence is accepted. Clear photos of both the front and back of the document must be submitted. A selfie photo may also be requested if needed. The document must be within its validity period.
KYC is not usually mandatory at the time of registration. However, verification may be requested when withdrawing a large amount, if suspicious activity is detected on the account, or when male's security team considers it necessary. Completing verification in advance means there will be no delay when you withdraw.
Bonuses and Offers
Welcome Bonus
When you open a new account on male, a 100% bonus is automatically applied on your first deposit, up to a maximum of ৳8,000. Example: deposit ৳1,000 and ৳1,000 bonus is added, giving a total balance of ৳2,000. Before withdrawing this bonus, the wagering requirement must be met — you must wager 10 times the bonus amount, meaning a ৳1,000 bonus requires ৳10,000 in wagers.
The wagering requirement for male's welcome bonus is calculated on the bonus amount — not the deposit. Example: deposit ৳16,200 and the bonus is ৳8,000 (the maximum), so the wagering requirement is ৳8,000 × 10 = ৳80,000. Each valid bet is deducted from this total. Once the wagering is complete, winnings from the bonus can be withdrawn.
Slot games, sports betting, and most casino games generally count towards wagering. Regular slot games on male Slots count fully towards the wager. However, some live table games or special promo games may contribute partially or not at all. Ask male's support for the exact list.
Yes, male allows you to cancel a bonus at any time. However, cancelling the bonus will also cancel any winnings earned from it — only your original deposit amount will remain. If you try to withdraw while still holding a bonus without completing the wagering requirement, the system may automatically deduct the bonus balance.
No, male's welcome bonus is available only once per player. Attempting to open multiple accounts using the same device, IP address, or payment method risks all accounts being deactivated. Under male's rules, each player may have only one account.
Payments and Deposits
Deposit Questions
To deposit with bKash on male, log in to your account, go to the deposit section, and select bKash. Send money to the designated number and submit the transaction ID. The minimum deposit is ৳300. If the correct ID is provided, the balance is added quickly. Use your own registered bKash number when depositing.
Yes, the process is the same for Nagad. On male's deposit page, select Nagad, send money to the designated number, and submit the transaction ID. The minimum is ৳300. Deposits via Nagad should update your balance right away — if there is a delay, let support know.
If a deposit does not appear in your balance, first save the transaction ID and payment slip. Then contact male's 24/7 live chat or email with that information. The issue is usually resolved quickly once the payment details are matched. Occasional short delays can happen due to network issues.
Both deposits and withdrawals on male are accepted via bKash, Nagad, Rocket, Upay, and bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit is ৳300 and the minimum withdrawal is ৳500. Withdrawals are generally completed within 15 minutes to 2 hours.
Account Security
Security and Privacy
If you notice any suspicious activity on your account, immediately inform male's 24/7 live chat and request a temporary suspension of the account. Also change your bKash and Nagad PINs. Have your NID and registration details ready for account recovery. The responsible gaming page has more advice on keeping your account secure.
Yes, male uses SSL encryption to keep all data secure. The SSL protocol is active during deposits, withdrawals, and the exchange of personal information. Check your browser's address bar for "https" and the padlock icon to confirm you are on the real male site.
Use a password of at least 8–12 characters that includes uppercase letters, lowercase letters, numbers, and special characters (@, #, !, etc.). Do not use your date of birth or mobile number as your password. Do not use your male account password on any other site, and change it regularly.
Fake sites often use a similar design but a different domain. male's correct domain is always malebet.cam. Do not log in from any third-party link — type the address directly or use a bookmark. If you are unsure, ask male support.
male's support team never asks for your OTP, password, bKash PIN, or Nagad PIN. Anyone asking for this information is certainly a scammer. Never give this information to anyone. If you receive such a call or message, report it to male's official support immediately.
Direct Support
Still have questions? Contact us
If the answers above have not resolved your question, male's support team is available seven days a week, twenty-four hours a day in both Bengali and English.
Live Chat: Log in to the site and click the chat icon in the bottom right corner to speak directly with a support representative. Wait times are usually very short.
Email: For detailed issues, write to us by email — [email protected]. Attaching a screenshot or transaction ID will help resolve the matter faster.
All services are available to players aged 21 and over. Please play responsibly.